THE RESULTS ARE IN!

River Oaks Imaging and Diagnostic has engaged Avatar International, Inc., a leading independent firm, to assess our patient satisfaction results. The surveys are randomly sent to a percentage of our patients. Each patient is provided a customized survey based on the services obtained. The results of our patients' feedback are calculated into a percentage that measures the perception of the serves and care received.

Avatar International, Inc. consults with providers and has demonstrated that implementing improvement plans from the results of patient surveys can improve the overall patient experience. By working with Avatar International, Inc., River Oaks Imaging and Diagnostic is improving the “health” in healthcare.

Please take a few moments to review our key results that show why River Oaks Imaging and Diagnostic is the household name in medical imaging and has a reputation for delivering superior quality in patient care.

Survey

Responses

% of Respondents That Gave a High Rating

Prefer River Oaks Imaging and Diagnostic Center if imaging tests are needed

4,028

91%

Recommend River Oaks Imaging and Diagnostic Center without hesitation

4,020

90%

Overall value

3,629

89%

Provides exceptional service

4,071

88%

Skill and experience of Medical Staff

2,225

94%

High quality imaging technologists

3,716

90%

Ease of scheduling an appointment

2,591

90%

Handling of registration

2,748

90%

Cleanliness of facility

3,690

93%

Handling of billing and payments

2,964

90%