AVATAR INTERNATIONAL INC. ANNOUNCES NEW PATIENT SURVEY CLIENT
Orlando, Florida (May, 2006) - River Oaks Imaging and Diagnostic signs with Avatar International Inc. for patient surveys.Avatar International Inc., a leader in measuring customer experiences in healthcare, provides a comprehensive measurement system for patients to communicate expectations and provide feedback of service and quality experiences to healthcare organizations.
In making the announcement, Michael Everett, Ph.D., CEO of Avatar said, “Avatar's surveys raise the bar for service excellence in healthcare. River Oaks Imaging and Diagnostic's commitment to continuous improvement is resulting in higher and higher standards for the delivery of exemplary customer service in a high tech environment. We look forward to working with River Oaks Imaging and Diagnostic to put patients first and exceed patient expectations of care.”
ABOUT AVATAR
Avatar definition: exemplar, standard of comparison
Avatar, a research and consulting group based in Orlando, Florida, specializes in Evidence Based Intelligent Surveys TM and Innovative Strategies TM to transform information into significant improvement for the healthcare industry. Its mission is to improve the quality and efficiency of care in the nation's healthcare system. In addition to conducting surveys, Avatar also actively engages organizations in process improvement, including training in service quality. Dr. Michael Everett is the Founder and CEO of Avatar International. He is the only patient survey expert ever appointed to the prestigious National Advisory Council of the Agency for Healthcare Research & Quality. Avatar has been providing quality improvement training and consulting services for over twenty years, working with clients in all sectors of the economy: healthcare, government, communications, manufacturing, banking, hospitality as well as other industries. Eminent customer service clients include Disney World , and the Ritz Carlton Hotel Company. Avatar has assisted National Baldrige Quality Award winning organizations such as AT&T, Corning, and Xerox. Within healthcare, Avatar serves hospitals nationally including small community hospitals, academic medical centers, large regional medical centers; integrated healthcare systems; outpatient radiology imaging centers, outpatient surgery centers, physician offices; home health, long-term care and behavioral health organizations. Avatar International Inc. can be reached at 1-800-282-8274.
Contact: Beth Everett, 800-AVATAR4
surveys@avatar-intl.com